Welcome to LEM’s Return Merchandise Authorization service.
During the warranty period and under the normal conditions of normal use, LEM will repair or replace the defective product.
Repairs made by any of the LEM support centers are warranted for the remainder of the warranty period, or for a maximum of 6 months. All modules or components removed during the warranty period shall remain the property of LEM.
This warranty does not cover the accessories supplied with the product such as connectors for mating, mounting kits, etc.
The return of a LEM component to a LEM support center during the warranty period does not mean that it will be repaired free of charge. Upon receipt of the product in question, the LEM support center reserves the right to verify whether the conditions for application of the guarantee are met and if the request complies with the present directives. If the defective product does not meet the criteria of warranty, all costs will be borne by the customer.
dedicated to issues to logistics, sales, documentation or transportation of goods
Calibration of LEM products or systems under and out of warranty
Technical issues for LEM products or systems under warranty
Technical repairs or maintenance of LEM products or systems out of warranty.